Support
Questions, bugs, or ideas? Write to sledpace@gmail.com. Please mention your device, its system version, and what you expected to happen.
Frequently asked questions
How are my target splits calculated?
The app splits your goal time across the 8 runs and 8 stations using a typical race split shape. Each run includes the transition zone. The targets always add up to your goal exactly. Change the goal in Full race on your phone.
My watch does not show my workouts
Open Sled Pace on your phone once. The phone sends your goal and your custom workouts to the watch. Keep both devices nearby with Bluetooth on.
- Apple Watch: check that Sled Pace is installed on the watch, in the Watch app on your iPhone.
- Wear OS: your phone and watch must be paired in the Wear OS or Pixel Watch app.
A session from my watch is missing on my phone
Finished sessions are sent to the phone as soon as it is reachable. If the phone was away, the session arrives the next time both are connected. Open the app on the phone to speed this up.
The watch app closes when I lower my wrist
Allow Health access when the app asks. A session runs as a workout, which keeps the app on screen. You can turn it on later in the Health app on iPhone, or in the app permissions on Wear OS.
How do I restore Sled Pace Pro on a new phone?
Open Pro on the home screen and tap Restore purchases. Use the same Apple ID or Google account that you bought Pro with.
How do I cancel my subscription?
Subscriptions are managed by Apple or Google:
- iPhone: Settings → your name → Subscriptions.
- Android: Google Play → Profile → Payments & subscriptions → Subscriptions.
How do I delete my data?
Delete the app from your phone and your watch. See the privacy policy for details.
Legal
- Privacy policy
- Terms of use: the Apple standard license agreement applies on Apple devices.
Sled Pace is an independent app and is not affiliated with any race organizer.